Idea Cellular — ISD Charge(wrongly issues ISD Charge bill Under RS 399 Plan) for Month of June 21, Jul 21, August 21, Sep 21 & Oct21
I am using Vodafone Sim from 2013 onwards under a fixed Plan. Never got wrong bill till May2021 from Start for using.
But Vodafone start wrongly ISD charged in my sim from June2021 onward. So many communication done with VI Team regarding the wrong billing issues but not resolve the issues yet.
No proper response taken by Vodafone service Provider.
1.Just I want to proof from VI, all ISD Call made by this sim from my side.
with proper Handset details which I made by all ISD Call, Handset Model & IMEI no. etc
2. Whom to given permission for start ISD Call from this Particular sim.
3. Suppose to made ISD Call from this particular sim, why not any alert message provide by Service Provider Vodafone Idea.
4. Too Much High billing due to ISD Call under Company Fixed Plan RS 399, Why not send proper alert to Company authority & User for wrong used.
5. What is limitation amount & time for pending bill amount not Paid for Post paid sim to suspend/Stop all calls.
6. Why not Vodafone jointly cross verified ISD Call made by me with Call receiver.
7. When I asked Vodafone representative those who are nominated to resolve these issues, not actively advice to solve as raise ticket in VI System. etc.
Need to resolve all ISD Call charged from Sim([protected])
Hope to be solve by your team.
Thanks & Best Regards
One of the Customer.
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