[Resolved] Idea Cellular — isd pack

krutikaamodi

from Surat, Gujarat

Address:	Surat, Gujarat, 395007
Website:	IDEA CELLULAR LTD

I have subscribed for isd pack as on[protected], they always say that pack will be activated in one hour or two but that pack is not activated yet. They even took deposit amount of 1000/- on immediate basis but neither complaint help line no (198) nor that shop is giving proper response, we have to wait everyday for an hour and to argue and discuss with them, they are not providing any satisfactory service and always find loop to escape. I have full fledged recording of the answers they have given.

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Sep 7, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2017

Idea Cellular Customer Care's response Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea number so that we can assist you better. You can also write back to us at social media or [protected]@idea.adityabirla.com for assistance.
Regards,
Rajat.