[Resolved]  Idea Cellular — i've recharged my mobile number it deducted money from my account but recharge is not done transaction id :[protected]

My transaction id is :[protected]

I have recharged my mobile with 449 rs package it had shown payment was successful on the screen but it is not reflecting the same in my account

Amount got deducted but recharge is not completed

Name: maneesh aitha
Mobile number : [protected]
Payment mode : ccavenue
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 23, 2019
Complaint marked as Resolved 
Remove this complaint
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.  

Regards,
Prajakta
Feb 27, 2019
Updated by Maneesh Aitha
Please remove my complaint
Complaint comments 

Comments

Port message is unable to deliver and it showz sending failed while other messages can be sent. Please resolve issue asap
Idea Cellular Customer Care's response, Feb 23, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi
I am not getting any signal in my old sim. . please do something about it.
Idea Cellular Customer Care's response, Feb 23, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information