[Resolved]  Idea Cellular — last 6 calling details

Address:Udaipur, Rajasthan, 313201

Dear sir/madam
Dialing *121*4#on the idea prepaid number gets last 6 calling information.
In the same way, i want to know the details of last 6 calling on my idea postpaid number [protected].
Due to my breakdown of my cellphone, this description is very important for me. I am extremely worried about not seeing the details of incoming call in postpaid connection and knowing this is very important for me.
Please be kind to provide me these details...
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Feb 24, 2018
Complaint marked as Resolved 
Email [email protected] Contact number-9772225556
Idea Cellular customer support has been notified about the posted complaint.
Feb 24, 2018
Updated by rajmeena7691
Dear Sir / Madam ..
Dialing * 121 * 4 # on the Idea prepaid number gets last 6 calling information.
In the same way, I want to know the details of last 6 calling on my Idea Postpaid number [protected].
Due to my breakdown of my cellphone, this description is very important for me. I am extremely worried about not seeing the details of Incoming call in postpaid connection and knowing this is very important for me.
Please be kind to provide me these details ...
Verified Support
Feb 28, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that we'll be able to provide you the monthly call details only once the bill is generated. Also, we're unable to provide you the incoming call details as only chargeable transactions can be tracked by the operators. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina
Feb 28, 2018
Updated by rajmeena7691
Dear Sir / Madam ..
I agree with the information you gave me and I get the full information of Outgoing Call.
But last 6 Incoming Call information is very important to me, so you are requested to please me to provide this information.
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