[Resolved] Idea Cellular — lies

2 Reviews

Palakkad, Palakkad District, Kerala, India

shahanazwd on Apr 6, 2019

They call me my docomo number and change your sim to idea. So i change my sim. Their customer executive come to my home and give sim. They didnt tell the sim is postpaid. I am troubling to recharge postpaid plans. After that i contact idea to deactivate my sim. Still they ar not deactivate my sim. They always send monthly bills to me... They said me if you pay atlease rs.400/-, we can deactivate your sim and no bills in future. But they are lieing. They always send bills to my email.

Complaint marked as Resolved May 13, 2019

Complaint Status

[Apr 06, 2019] Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Idea Cellular Customer Care's response, Apr 07, 2019
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta