[Resolved] Idea Cellular Limited — Wrong info about 4g Activation

Prabodh Kumar Nayak

from Ambala, Haryana

Address:	Khordha, Odisha, 754293
Website:	www.ideacellular.com

I bought an Idea 4g sim, mobile number [protected] yesterday activated instantly by adhar card and sent 4g Activation sms ( ACT4G to 12345 it said Will be activated soon). But not able to access 4g from long time, I contacted helpline but A girl named Puspanjali given wrong information and rufused to solve my issue saying your request not received.

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Apr 24, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2017

Idea Cellular Customer Care's response Hi Prabodh,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Maroof

Verified Support

Mar 24, 2017

Idea Cellular Customer Care's response Hi Prabodh,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Naushad