[Resolved]  Idea Cellular — lok adalat case

Address:Pune, Maharashtra, 411014

Hi,

I have paid the balance bill payment of rs.552.00 on[protected]. But still i am receiving the sms to attend lokadalat on[protected]. I don't know why they filed the case if they received the amount. This is very ridiculous and even not checking the payment which we have paid. They don't have time to check the payment details but they have time to send the notices to the customers.

Please file a case on this regarding and make it resolve the issue.

A/c no.[protected] / [protected]
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Jun 3, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. As per our record, your outstanding amount is pending with us due to which you've been notified. Also, we would like to inform you that there's no such payment updated for the mentioned account number i.e.[protected]. Hence, we request you to provide us the appropriate screenshot of the payment done or the bank statement towards the given transaction for the given account to assist you further.

Regards,
Lavina
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