Idea Cellular — Low speed of 4G internet on smartphone

Address:South Goa, Goa, 403601
Website:Idea cellular.com

I have a prepaid connection (operator: idea cellular) having number [protected].
I am staying in Goa in margao city and works at Verna industrial estate. I use 4G enabled handset for internet and I do recharge for the 4G internet on regular basis. But at both the places the speed of internet is very slow. Even less than 2G speed. Most the time it is below 80 kbps.
I am paying for 4G internet. But idea as well as Vodafone both the companies are not able to provide 4G speed. If compare to Reliance jio, reliance Jio speed always remain above 600 kbps. But jio don't have coverage at Verna industrial estate.
So idea as well as Vodafone need to develop their services. Specially idea cellular. If not possible to develop their services they don't have right to charge for 4G internet as they are unable to provide 4G internet.
I have added herewith five screenshots in which you can see the maximum speed is 10.2 kbps.
+5 photos
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Idea Cellular customer support has been notified about the posted complaint.
Jun 12, 2017
Updated by sande19
No any response
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