Idea Cellular — Mental harassment by Idea Cellular | |||
Hello sir, This is to bring to everyone’s notice that illegal practices being used by idea cellular to recover the dues from customers.It is observed that idea cellular india representatives are pretending to be “information officers” from “delhi court” calling the customers who seems to have some pending dues towards bill payments. I have bought a idea cellular postpaid connection.The person of gallery of idea cellular provide me wrong details and sold me a postpaid connection and took 500 rupees from me when ask receipt they said it will adjust in your bill. After 15 days i got bill when i saw bill it was 350 then i complain to customer care also so they said we have not received it so again i paid and said please raise the disconnection of this sim card no i dont want it .But again after a month they send me 850 bill so i said wont pay this bill .They are calling me again and again giving me mental harassment after a month again they send 1330 rupees bill.Cant explain the mental stress that i suffered.Its not only me who has fallen victim to these calls but there are many more people who are falling in their trap everyday. I request you to take stricter action against these fraudulent people or also against any idea cellular india officials if involved any. I request the concerned authorities to look into this matter and take the necessary actions please let me know the further stepshope to get a positive reply from you at the earliest. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
IAM ALSO MISGUIDED FROM CUSTOMER CARE AND PERSON OF DOMBIVALI(WEST) GALLERY BRANCH HE TOOK 500 RS IN ADVANCE FROM ME
Reply
Dear Customer,
We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular
We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular
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