[Resolved]  Idea Cellular — Misbehave by your executive

Address:New Delhi, Delhi, 110085

My name is sr bhagwan cont-num -[protected], i had recieve a call for doing pre paid to postpaid my number your excutive come to me and take 100rs and photograph and id proof he said that your number will be start in 2 days and number had not start in 10 days they went my house doing verification after that they will not start my number i have upset after that i denied i dont want to change my number after that yesterday they using very abusive language with me his name is rajiv and sunny cont no-[protected] they said that u sware o[censored]r wife take the sim and use very abusive language i did'nt tell here, pls take neccesary action in this if nothing will do by your side i will go forward consumer court or your higher to higher authority hoe u r open this type d.s.a which using abusive language i will wait for your action and reciept attached of rs.100/- which he give me.
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Apr 10, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2017
Idea Cellular Customer Care's response
Hi Bharat,

We regret the unpleasant experience. We have noted your concern. We will get back to you at the earliest.

Regards,
Abhi
Verified Support
Feb 24, 2017
Idea Cellular Customer Care's response
Hi Bharat,

We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Vicky
Feb 24, 2017
Updated by bharatkumar1990
My ulternate number is [protected], till now they called us to start our connection and today is goverment holiday we will do complaint in trai(telephone regulatory authority of india) and as well as consumer court because till now they hrrasing to us.
Verified Support
Feb 27, 2017
Idea Cellular Customer Care's response
Hi Bharat,

As per your telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Mak
Verified Support
Mar 09, 2017
Idea Cellular Customer Care's response
Hi Bharat,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhijit
Complaint comments 

Comments

dear maadam and i have registered my complaint from 24/02/2017 and till now my complaint has not resolved your dsa called us daily in evening after official time 6 pm and we dont know what they want they harrasing me regularly i[censored] cant do anything in this matter pls give a reply why i wasting my time to do complaint regularly and we did'nt get any solution pls review my case and do needful as soon as possible name sri bhagwan cont num-[protected].

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