[Resolved]  Idea Cellular — misbehave with customer

Address:Rajkot, Gujarat, 360005

I had gone to pay my monthly bill. And then i had wanted to change my plan so the guy said bring a photo id xerox i brought then other girl told it's not required i asked why did he said to bring xerox then she said he don't know about that.
If he don't know know then what he's doing in a store and instead of apology she started arguing with me just because i said "what kind of staff you have. We are not here to listen your staff's #. I have already complained to costumer care but they didn't done anything for it. Store name adinath enterprise.. Store girl name: ms. Simran.. Add. Nirmala road. Rajkot gujarat
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Jan 24, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Idea Cellular Customer Care's response
Dear Customer,

We are sorry for such a misbehavior. As checked your request for plan change has completed. we request you to send us the full details of the store along with store contact details and area pin code as well as your alternate contact details, so that we can raise an complain against store.

Rgds,
Saransh
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