[Resolved] Idea Cellular — mobile connection circle change

bagauria

from Suriapet, Telangana

Address:	121004
Website:	www.ideacellular.com

Dear friends,
Never take connection of idea postpaid. My idea postpaid connection is from rajasthan circle, i want to change my circle only, from rajasthan to haryana. They told that i have to go in jaipur for circle change. Now i want to mnp this number in airtel after bill payment of rs. 400 against 210 but they aren't giving the clearance also. Now i have to close this number after changing my number in all accounts like aadhar card, gas connection, bank account, credit card etc. Because i have no option.
Friends my advice is that always take jio service. No one can competete the jio plan & all india roaming free. Thanks to mukesh ambani to finish their monopoly.

Regards
Sandeep kumar
[protected]

Was this information helpful?

No (0)

Yes (0)

Nov 21, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused, as per our recent communication, we request you to kindly visit nearest idea store once again to re raise the request for port out.

Regards,
Prajakta

Nov 17, 2018

Updated by bagauria I have completed about 5 years using the idea postpaid. I have changed my job. My new job location is in a roaming area for my existing Idea number. For using the same number, I want to change my postpaid number to prepaid one. After so many request to customer care they are not agree to change my connection postpaid to prepaid & neither my circle, also they are not agree to close this number also. They tell that I have to go in other state from where I got connection 5 years back. If you go to take new connection then they will provide service at your doorstep but after got connection customer have to roaming around there.

Regards
Sandeep Kumar

Nov 28, 2018

Updated by bagauria Still complaint not resolved why you marked complaint as resolved ?
I have given request for change my number from postpaid to prepaid & for circle also rajasthan to NCR. My old number also closed & New number not started after 03 days has past. They have no solution for this. Customer care executive ask me to wait for some more time. Really Idea service is very poor. Never take idea connection.

Regards
Sandeep Kumar