[Resolved]  Idea Cellular — mobile not recharged but amount debited

Address:Karnal, Haryana, 132001
Website:ideacellular.com

I have recharged my prepaid mobile through sbi net banking on 24 Oct-2018 but mobile not recharged and amount is debited from my account. kindly refund my amount. Bank statement is attached herewith for your kind reference. kindly do the needful at the earliest. Waiting for your positive response.
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Dec 7, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, kindly share the screenshot by mailing us on [email protected].

Regards,
Prajakta
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I have mailed the statement as required by you. on email id [protected]@idea.adityabirla.com. Kindly do the needful.
Idea Cellular Customer Care's response, Nov 5, 2018
Verified Support
Dear Customer,

We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

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