[Resolved]  Idea Cellular — mobile service worst

Address:Hyderabad, Andhra Pradesh, 500001
Website:Idea

Hi, now a days idea is taking more money with vas charges. 3 days back i got msg like 3 ₹ got debited from your account. When i check with customercare, no vas were registered. But idea people said due to vas reduced money from account. Today i went to idea to change post paid to prepaid. They took 100₹ justfor sim. They said its cost of sim. Same time other 2 people came to shop and they are scolding idea people as they as steeling so much money from their bills. And i got to know from other friends as idea is taking money from accounts with little amounts. But from person it will be 3₹. When consider laks of people, it will be huge. So beware of idea connections and come out from the idea to save money. Now a days idea network is not good and so mich disturbance. But i think they are concentrating on taking unnecessary money from customers and not working on improving network. Please check your account regularly to avoid loosing money and don't encourage this, even if you call the customercare care there will be no use of getting your money back, this might be the new scheme from idea people.
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Aug 30, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2017
Idea Cellular Customer Care's response
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number, so that we can assist you better. For any further assistance you can also mail us at [protected]@idea.adityabirla.com or can call us on 12345 or 198.
Regards,
Rajat.
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