[Resolved]  Idea Cellular — money debit from account but not recharged

Address:Bhavnagar, Gujarat, 364004
Website:Google pay(tez) app

Hi,

My name is tn rathod and i recharged 398rs on16 dec 18 time 12.17am transaction id[protected] successfully done to [protected]@icici but didn't got any plans, confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference.
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Jan 30, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Dec 19, 2018
Updated by TN Rathod
Hi,

My name is TN RATHOD and i recharged 398rs on16 DEC 18 TIME 12.17AM transaction id[protected] successfully done to [protected]@icici but didn't got any plans, confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference.
Verified Support
Dec 28, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, you've confirmed that your concern with regards to recharge has been resolved. Also, the mentioned amount has been credited back to your account. Hence, the case has been closed.

Regards,
Lakshmi
Complaint comments 

Comments

My service provider is "Idea"
My mobile internet service is not working.
Dear Sir, Please help, I have taken a roaming pack for Singapore and I am not having any data.

My Mobile No. +91-[protected]
Date - 14th dec 2018
Name - Ravi Varma

My present location is in Singapore. Please help.
Idea Cellular Customer Care's response, Dec 28, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.

Regards,
Lakshmi

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