[Resolved]  Idea Cellular — My complaint against deduction of amount from my main account without my consent.

Address:

New Delhi, Delhi, 110017

I had recharged for Rs.600/- yesterday i.e. 24/04/17 with a view that i will avail the offer of Rs.254/- 10 GB 3G Data on expiry of my existing data plan which is expiring on 04/05/17 and remaining amount for talking purpose. But to my surprise that on the date of yesterday i found that my balance in main account 2/- paise whereas my net data is yet to expire. I talk to customer care for refund of said amount in my main account but they show their helplessness that the said amount has been adjusted for internet use. It is submit that by doing so, i have been put in loss of monney as well as mental agony and i have been forced to recharge of an amount of Rs.248/- today i.e. 25/04/17 when i had already recharged for Rs.600/-. and when the said amount is adjusted without my consent which is a wrong practice and the old customer like me is loosing trust in the ethical behavior of the company. It is therefore, requested to kindly refund the amount of Rs.617/- in my main account immediately.