[Resolved] Idea Cellular — My number activation | |||||
I have my mobile number [protected] postpaid idea, i have submitted my application and id address proof along with passport for turning it into prepaid connection bt its been 5 days my connectiom is out of service even charged me for 4 days paid i have paid that to bt instead of letting it run they have disconnected on the 8th dec and still didnt activate my prepaid sim which they had given to me what kind of service this idea is providing kindly reply back and solve the issue . Idea outlet shankar nagar nagpur 440010 .[protected] heres the sim no. Was this information helpful? | |||||
Jan 14, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 13, 2016 Idea Cellular Customer Care's response Hi Sagar, We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly. Regards, Esther Verified Support Dec 14, 2016 Idea Cellular Customer Care's response Hi Sagar, As per your telecon with our customer service associate on 14th December 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Esther | |||||
 2 Comments | |||||
Comments
Call details for incoming and outgoing call my email address. [protected]@gmail.com [protected]
Idea Cellular Customer Care's response, Dec 16, 2016
Verified Support
Hi Asim,
Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. If your email ID is registered with us, you may also send SMS as Ebill<space>first 3 alphabets of the month for which Prepaid invoice is required to 12345 and the soft copy of invoice will be sent on your registered email ID free of cost. To update your email ID please send SMS as EMAILID<space>Email address to 12345.
Regards
Esther
Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. If your email ID is registered with us, you may also send SMS as Ebill<space>first 3 alphabets of the month for which Prepaid invoice is required to 12345 and the soft copy of invoice will be sent on your registered email ID free of cost. To update your email ID please send SMS as EMAILID<space>Email address to 12345.
Regards
Esther
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We request you to visit nearest My Idea. You can locate nearest store through http://bit.ly/1nbfoqO for further assistance.
Regards,
Esther