[Resolved]  Idea Cellular — my phone is theft by someone

Address:Palwal, Haryana, 121102

My phone is theft by someone at home when i was sleeping so please close my
Number. Close my number imeediately. Please sir close my number as soon as possible its very urgent it is taken by chor from my home now it can be misuse please help me out resolve my issue fast. Its important to close my number is link to my aadhar card. Please sir help me in this situation. So close sim as soon as possible.
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Jun 30, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 30, 2018
Idea Cellular Customer Care's response
Dear Customer,

We're sorry to hear this. As per our record, the request has been raised for sim barring and the same has been done from our end on 30/05/2018. Hence, we request you to visit to the nearest My Idea Store within 15 days from the date of the request raised along with your valid document to avail the new sim card for the same number. For further assistance, kindly contact us on 12345 or 198.

Refer to the below given link for the nearest My Idea Store,
https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=haryana

Regards,
Lavina
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