[Resolved] Idea Cellular — my sim card has been activated since 10 days

shady__2.0

from Kharagpur, West Bengal

Address:

Aizawl, Mizoram

Sir, i manish bisht from aizawl, mizoram, few days ago i lost my sim card so i went to my nearest idea store (! Dea store ms lalmalsawmaramhlun south, near bus stand, aizawl, mizoram, pin-799001! Dea store ms lalmalsawmaramhlun south, near bus stand, aizawl, mizoram, pin-799001) for buying new sim card on my previous number which was [protected]. It been more than 10 days my and my sim card is not working yet.
So sir please do something regarding this.

Was this information helpful?

No (0)

Yes (0)

Apr 19, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, the request has been raised for sim exchange and it has been closed due to some document related concern. Hence, we request you to visit to the nearest My Idea Store along with your valid documents. However, if any issue persist for the same provide us the complete store address you've visited along with the customer executive name and your alternate contact number to assist you further.

Refer to the below given link for the nearest My Idea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=uttar-pradesh-west

Regards,
Lavina