[Resolved] Idea Cellular — my sim intentionally rejects | |
Dear sir/madam I am using idea post paid sim. Monthly postpaid bill is 349+gst.30 days validity.. But prepaid 449 rs 70 days validity... So that's why... I am desided to go prepaid... I given a request for postpaid to prepaid... But idea customer service person told.. Visit the idea store and submit adhaar card with in 33 hours it will be changed... So that's why i went 4th january... Idea store in cunningham road... But the store lady told it's not possible to change postpaid to prepaid because within 90 days lacking period we can't do... But i called to customer care again asked... After that she proceed pormalities.. She told with in four days sim will be activated that time u can link adhhar.. Immediately it's activated.. But today morning postpaid network gone.. I went to idea store she told ur sim is rejected. U have to wait again 24 hours... But they people doing intensanally... They are not ready change postpaid to prepaid.. Today morning on words i last network... I missed lot of important calls.. I think tomorrow also i will lost some important calls. They are doing intensanally. They people giving answer also negletly... Pls take a some action sir Was this information helpful? | |
Feb 28, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 27, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We've checked, your number has been migrated to prepaid on 08/01/2018 and the same has been activated successfully from our end. Also, we request you to share us the store & customer care executive complete details to assist you further. Regards, Lavina | |
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