[Resolved] Idea Cellular — national mobile number portability

Vikram2307

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452010

I have applied to port my number from airtel to idea. I got the new sim from idea store which is near by vijay nagar indore. It has now been more than 2 months my number is still not activated.
I have visited idea store on 11th sept and submit the copy of airtel last bill too and they have given assurance that my number will be started in 4 hours.
I wait for 5-6 days and contacted customer care number then they have told me to visit the local store again.
After that i went the local store yesterday with no luck.
All my banking transaction is linked with this number and i m now stuck. It is really frustrating. Please do the needful asap.
Vikram
Mobile number: [protected] which is ported from airtel to idea.
Alternate no: [protected]

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Oct 5, 2017

Complaint marked as Resolved

Any update on my last comments or this site is fake.

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Idea Cellular Customer Care's response Dear Customer,

Sorry for trouble caused to you, as checked your number is still under process of activation in Idea.
Kindly wait for some time, you will get the resolution soon.

Regards,
Nehanka

Sep 28, 2017

Updated by Vikram2307 Nehanka, I received the call from idea today and as per them I have to switch into idea post paid only. However I have initially applied for prepaid.
I was helpless and had no choice choosing post paid option because the number I applied for PORT I have been using since more than 4 years and also used in banking transaction.
There is a huge difference in call and net charges between pre and post paid. Now, my question is who will pay for this. Or I have to go into consumer forum for compensation. I hope u understand the situation I m going through.
Vikram

Verified Support

Sep 30, 2017

Idea Cellular Customer Care's response Dear Customer,

As per our telecon, We have confirmed that your concern has been resolved.

Regards,
Lakshmi.

Oct 02, 2017

Updated by Vikram2307 My concern is not resolved. I am helpless to go with Idea Post paid. My primary request was to go with Idea Prepaid only. Just because your careless attitude I was helpless to go with Idea Post paid. Now, please answer who will pay my post bills.
Also, do not send one line emails. Please elaborate how my concern is resolved as per your team.
Vikram

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Comments

Krishnamoorthy Shankar

from Hyderabad, Telangana

I am getting unsolicited flash messages and notifications from Idea Cellular Ltd. This is disturbing a lot. Please disable these messages.

Idea Cellular Customer Care's response, Sep 30, 2017

Verified Support

Dear Customer,

We regret that you have to face this. Please share Idea contact number, wherein problem persist along with screenshot of the messages so that we can assist you.

Regards,
Lakshmi.

image ctp

from Pune, Maharashtra

Dear sir

my mobile network is idea but not in range all day our office staff no network

please solve the problem

Shaniwar peth pune

[protected]@gmail.com

Thank you
image ctp

Idea Cellular Customer Care's response, Sep 30, 2017

Verified Support

Dear Customer,

Please share Idea contact number, wherein problem persist along with alternate number. We shall get back to you at the earliest.

Regards,
Lakshmi.