[Resolved] Idea Cellular — net recharge according to offer given

sumit6089

from Lala, Assam

Address:

Dhanbad, Jharkhand, 826001

Sir, on 21/07/2017 i recharged my mobile of rs 65. I got offer that on 65 you will get upto 2gb data 3g/4g. But after recharge i got only 1gb when i called customer care they said this is magic recharge and you are about to get 500mb but you got 1gb so be happy. Idea cellular is making people fool. Why they don't mention complete information in their offer. I need 1 gb more aur my money back. Pls sir help me. Pls these cellular companies only wants to earn by making its customers fool.

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Aug 30, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2017

Idea Cellular Customer Care's response Dear Customer,
As details checked, we would like to inform you that as the details mentioned in the screenshot you can get UPTO 2GB data, which means you can get 2GB or less than 2GB data. For any further assistance you can write us back at [protected]@idea.adityabirla.com or can call us on 12345 or 198.
Regards,
Rajat.