[Resolved] Idea Cellular — network and fake commitments

[Resolved] Idea Cellular — network and fake commitments

J Jas10 from Noida, Uttar Pradesh

Hi, I am raising complaint through emails since 22nd march 2019 regarding my idea numbers . I am not getting network in all my three idea numbers. There is no internet connectivity. If I don't recharge these ### bard my number even if I hv prepaid numvers. I have dropped 9 to 10 mails till date and told them that I would switch to JIO. they gave me the deadline of 30th march but nothing happened till date. Apart from that their executives call, then call drop happen and they put fake comment that customer's problem is solved. Shame on you ### thar even your seniors are useless, wht u know is SORRY, for the proof attaching the screenshot of mail regarding their fake commitments. 1st Complaint number[protected] +1 photos Was this information helpful? No (0) Yes (0)
Jun 21, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. May 10, 2019 Updated by Jas10 Not 30th march 30th april nd I raised complaint on 22nd april. Typing error Verified Support May 17, 2019 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our records, we have informed you that network visit has been done at your location, maximum possible optimization done on serving site but no major improvement found in indoor coverage area.We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services. Regards, Prajakta
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