[Resolved] Idea Cellular — network coverage not working properly | |||
Dear sir/medam, Dear sir my three number port reliance to idea i am very disappointed your service below given my all numbers details to move on your service. 1) [protected] :- (Name mahendra amrutlal chavda) This is my brother number and mnp in your service and now 2 working days recharge your 498 4g unlimited plan for 70 days but not working properly with calling and surfing as per your terms and conditions. Sometime network stable on 4g, then after at my home h+ speed and my office only e+ speed its a legally fraud. 2) [protected] :- (Name rohitbhai suva) = above same problem here. This is my office staff and mnp in your service and now 2 working days recharge your 498 4g unlimited plan for 70 days but not working properly with calling and surfing as per your terms and conditions. Sometime network stable on 4g, then after at my home h+ speed and my office only e+ speed its a legally fraud. 3) [protected] :- (Name jayendra amrutlal chavda) = above same problem here. This is my brother number and mnp in your service and its also not working properly one month ago recharge with 449 plan for 4g and 3 month validity for internet but still not work it properly and my below number to use in 4g handset then why not work in my brother 3g network phone. 4) [protected] :- (Name mitesh amrutlal chavda) This is my personal number mnp with your service still working but whenever to enter in my office then issue start with e+ network and when at my home then h+ network why should to get down speed use net with your 498 plans to reffer its very bad service when you dont solved my problem then i will take a legal action for this metter. Thanks for regards, Mitesh chavda Mo. [protected] Was this information helpful? | |||
Jan 21, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 19, 2017 Idea Cellular Customer Care's response Dear Customer, As checked in our system your concern for data speed issue holding number [protected], we request you to keep your network mode in WCDMA mode and also clear cache and cookies as well as try use the SIM in other handset, if still face the same issue we request you to visit nearest Idea along with your valid original proof and get a SIM exchange done. For number [protected], as checked in our system our network team has called and got a feedback that issue is resolved. And for the number [protected] we have checked in our system no recharge done for Rs 498. And for the number [protected] your recharge of Rs 446 was done on 24/09/2017 14:33:27 for 84 days, has expired on 16 December, please recharge for the same if face the same issue please call on 12345 or 198. Rgds, Saransh | |||
5 Comments | |||
Comments
My idea card is not starting I am not getting range
My idea no [protected]
Please start my idea card fast
My idea sim no is[protected]
I am not get range also
In range there is emergency calls only is there
In mobile networks there not unable is coming
My idea no [protected]
Please start my idea card fast
My idea sim no is[protected]
I am not get range also
In range there is emergency calls only is there
In mobile networks there not unable is coming
Idea Cellular Customer Care's response, Dec 20, 2017
Verified Support
Dear Customer,
Apologies for the inconvenience caused.We would like to inform that, your idea sim number is not match with our system.So please visited the nearest idea store to active your idea number with the document.Here is the idea store link http://bit.ly/1nbfoqO.
Regards,
Hitesh
Apologies for the inconvenience caused.We would like to inform that, your idea sim number is not match with our system.So please visited the nearest idea store to active your idea number with the document.Here is the idea store link http://bit.ly/1nbfoqO.
Regards,
Hitesh
Dear sir,
I have recharged an amount of Rs 39 to a wrong no by mistake. please reverse it to the correct no given below:
transaction ID:[protected]
Wrong no recharged: [protected]
Right no to recharge: [protected]
Thank you
Please do fast
I have recharged an amount of Rs 39 to a wrong no by mistake. please reverse it to the correct no given below:
transaction ID:[protected]
Wrong no recharged: [protected]
Right no to recharge: [protected]
Thank you
Please do fast
Recharged through idea site and also through icici bank internet banking.both ways money got deducted from icici bank but recharge was not successful.
reference numbers are below:
from idea site transaction reference number is:[protected]
From icicibank site transaction reference number is:[protected].
reference numbers are below:
from idea site transaction reference number is:[protected]
From icicibank site transaction reference number is:[protected].
Idea Cellular Customer Care's response, Dec 30, 2017
Verified Support
Dear Customer,
We regret for the trouble caused. Kindly share your idea contact number so that we can assist you better.
Regards,
Neha
We regret for the trouble caused. Kindly share your idea contact number so that we can assist you better.
Regards,
Neha
How many mouths of call detail get in customer service
gamil :[protected]@gmail.com
gamil :[protected]@gmail.com
Idea Cellular Customer Care's response, Dec 30, 2017
Verified Support
Dear Customer,
We would like to inform you that you can choose to get your incoming and outgoing call details by availing ebill. For the same, SMS to be send from your idea contact number in the format of EBILL < Space> MONTH to 12345. For Eg: EBILL <space> JAN. Also you can get ebill by registering mail id with us, kindly send EMAILID<space> your mail id and send it to 12345.After updation of emial address, you can mail us at [email protected] mentioning the month/ duration for which bill is required.
Regards,
Neha
We would like to inform you that you can choose to get your incoming and outgoing call details by availing ebill. For the same, SMS to be send from your idea contact number in the format of EBILL < Space> MONTH to 12345. For Eg: EBILL <space> JAN. Also you can get ebill by registering mail id with us, kindly send EMAILID<space> your mail id and send it to 12345.After updation of emial address, you can mail us at [email protected] mentioning the month/ duration for which bill is required.
Regards,
Neha
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret for the inconvenience caused.We request you to share us your Idea contact number.For further assistance.
Regards,
Hitesh