BroadbandIdea Cellular network & internet surfing issues

Idea Cellular — network & internet surfing issues

1 Review

Fgghjj on Jan 18, 2019

Hi

I have a prepaid number, recharged with 199 plan. But i am facing network issues and internet surfing problem as well. The data says 400mb still left but the speed becomes like worse then 2g.
Some times the network goes completely blank. It's worse to see idea network performing badly. The complaint resolution is worse too.

Fix it idea!! Fix it!!

Regards

Complaint Status

[Jan 18, 2019] Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Idea Cellular Customer Care's response, Jan 20, 2019
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Lakshmi