[Resolved] Idea Cellular — network & internet surfing issues

Fgghjj

from Kollam, Kerala

Address:

560100

Hi

I have a prepaid number, recharged with 199 plan. But i am facing network issues and internet surfing problem as well. The data says 400mb still left but the speed becomes like worse then 2g.
Some times the network goes completely blank. It's worse to see idea network performing badly. The complaint resolution is worse too.

Fix it idea!! Fix it!!

Regards

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Feb 20, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2019

Idea Cellular Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Lakshmi