[Resolved] Idea Cellular — network issue-no signals - zero signal bar

Rama Krishna Kishore Palaparthy

from Hyderabad, Telangana

Address:

500050

I have given compliant regarding network issue.. I. E i don't get a single bar of signal at my residence in madhavpuri hills chandanagar which is one of the prime location and highly populated too. They are just closing the complaint saying outside signals are good.. If it is problem inside the home premises.. Then its not there problem and closing the complaint.

I don't understand whether i have taken idea sim to use every where or just outside my house. Even at outside of house signals are very poor. Not taking any steps to improve signals.

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Jun 2, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. As per our record, the complaint has been raised for your network concern and the resolution has been communicated to you that we've done the best possible optimization from the serving site to improve the coverage on your provided location. However, we are in process to prioritize your area to ensure better coverage, as and when the site is planned you'll be duly informed.

Regards,
Lavina