[Resolved] Idea Cellular — network issue on data | |||
My complaint is again ur network, i can't use even 2g speed with a recharge price of 399rs, there is no internet on my mobile right now but i recharged 399rs... And another thing is I'm using 3G sim, i need to upgrade 4G, so i visited idea showroom in west mambalam(GN communication) they asked 50rs for the 4G upgrade, but customer care person told me it's free of cost and of course i didn't changed the sim for that cause... Im really regretted with ur service and many inconvenience caused... Kindly refund my recharge money or solve my issues immediately(ps: I'm a idea customer since 2013) poor customer service Was this information helpful? | |||
Nov 24, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 24, 2019 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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