[Resolved] Idea Cellular — network issues and call dropping and connecting issues

Shiv Mona

from Haldwani, Uttarakhand

Address:

SHAHGANJ, AGRA, UP, Agra, Uttar Pradesh, 282010

I am facing a lot of issues about call connecting, data usages problem, call dropping issues etc. Since last week and i have been complaint on 26.06.2019 first time but problem not resolved, again i have been complaint on 28.06.2019 but no positive response from idea customer care service.
Today 29.06.19 i called again and asked customer care senior officer ms. Chhaya but called disconnected by customer care officer without proper response to me and also she told me clearly that you can go in consumer court and or anywhere they have no issue.
I have lost my business in these days due to my clients are very angry due to my call did not connected from their end and i could not access there mail and calls.
Plz. Take my case seriously and take necessary action against service provider idea cellular.
My name: shiv singh, cell no. [protected], up west circle.

With regards

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Aug 29, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we request you to kindly visit nearest idea store for the same. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta