[Resolved] Idea Cellular — Network related issue

Zuber Ali

from Delhi, Delhi

Address:	Faridabad, Haryana, 121002
Website:	www.ideacellular.com

Dear sir,
I am using mobile service of idea cellular since last 10 years. From last 3 month i m having trouble in network in (Badkhal, faridabad, haryana, india, 121002) area. If someone call me my phone status shows out of reach and even i can't call anyone. Network error shows the line is busy and i can't call to anyone, when i call idea customer care "198" for register a complain, no one solve my problem they say our systems are on update please call after 4 hours or please call tomorrow morning.
Kindly request to you please solve this problem.

Thanks from zuber ahmed
My email id. [protected]@gmail.com (For contact)

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Jun 19, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 14, 2017

Idea Cellular Customer Care's response Dear Zuber,

We are sorry for the inconvenience caused to you. We understand your concern and also noted your contact details for further assistance.

Regards,
Vicky

Verified Support

May 17, 2017

Idea Cellular Customer Care's response Dear Zuber,

As per your telecon with our customer service associate on 16th May 2017, we wish to affirm that your concern has been acknowledged and a Complaint for Call Connectivity has been initiated with us under Reference Number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Regards,
Shruti