[Resolved] Idea Cellular — New SIM not activated, Unable to contact 59059 from last 1 Month

annu parihar

from Bengaluru, Karnataka

Address:

Nashik, Maharashtra, 422011

Hi Idea,
I have bought new idea SIM [protected] on 14th Feb 2017 and in evening I got SMS on my alternate number to activate SIM by calling 59059 .From that time till date I am trying 59059 but it is not connecting .

When call idea support and tell my problem they wouldn't talk logical and keep on saying please try calling 59059 .I think these less skilled resource just work like parrot and only say single line and don't give logical answer nor try to help .

I am every day getting SMS on my alternate number to call 59059 and get your connection activated but 59059 is not connecting .Please provide any other number or activate services of my new idea number [protected]

My alternate number is [protected]

I think buying idea was worst decision .

Thanks,
Annapurna Parihar

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Apr 24, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

Idea Cellular Customer Care's response Hi Annapurna,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Regards,
Abhi

Verified Support

Mar 23, 2017

Idea Cellular Customer Care's response Hi Annu,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Mak