[Resolved] Idea Cellular — no 4g network inside the house
Aalwynleo on Jun 1, 2019
I've complained about the same at least twice, once on call and once in a previous complaint which they registered as "call drop" when i specifically wanted proper 4g data connectivity. They have already marked the complaint as resolved when i'm still facing the problem of no 4g inside the house.
I reside opposite to maltidevi high school, ambika nagar no. 2, wagle estate, thane west (Pin code : 400604), i've even checked idea website's coverage map which advertises that i have good data coverage in my area, you can see in the screenshots attached that i only get 2-3 bars of 2g data, my exact house location is also marked in the coverage map via gps.
I need 4g data inside the house as early as possible please.
Complaint marked as Resolved 2019-07-05 04:06:34
[Jun 02, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified SupportIdea Cellular Customer Care's response Jun 03, 2019
Apologies for the inconvenience caused. As per our record, the complaint was raised for your concern and the same has been communicated to you that we are trying our best to enhance the coverage in your region. Also, we would appreciate if you could bear with us while we strengthen the coverage and improve our services.
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