[Resolved]  Idea Cellular — no incoming sms

I changed my sim from old to new on saturday afternoon. I am not getting any incoming sms yet it's been over 36 hours. Kindly help. This has caused a lot of frustration

They said for 24 hours all sms will. Be off but after that it should work but it's been over 36 hours what's going on??!. Where is the professionalism in this. Today without sms. How will we get otp
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May 13, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our record, we would like to inform you that your concern has been raised under complaint no:[protected], which is expected to be closed by 09/04/2019. Your patience & cooperation while we work on this, is much appreciated.  

Regards,
Prajakta
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