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Idea Cellular

[Resolved]  Idea Cellular — no internet connection in 3g after 8:30 pm and also 10 kb/s speed in 4g after a particular time

Address:Kottayam, Kerala, 686106

I'm really disappointed by idea's service and it hurts using a super damn slow internet. From my place i get 2 bars of 4g and doesnt matter which connection much because the speed i get is probably below 100 kb/s. Think about getting below 10 kb/s, well thats exactly what i'am getting. I don't know if there is a solution to this but i don't want to get such a poor service. # themmmmmm!!!
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Sep 10, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2019
Idea Cellular Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. 

Regards,
Prajakta
Complaint comments 
2 Comments

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Comments

MY account has been temporarily blocked wheneveri try to make any outgoing calls, Please solve my problem as soon as possible.
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Idea Cellular Customer Care's response, Aug 14, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. 

Regards,
Prajakta
I recharged my number from IDEA website using SBI net banking with amount Rs.35 on dated 04/08/2019. Amount got deducted from my SBI account but recharge is not done on my number. Kindly either refund my amount or recharge my number.
Reply
Idea Cellular Customer Care's response, Aug 14, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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