[Resolved] Idea Cellular — no permanent deactivation

Ganesh 38

from Gurgaon, Haryana

Address:

Faridabad, Haryana, 121005

Sir ye no off kr diya gya h dno reason se i have send many mail many calm but not resolved so pls i want just start mh no [protected] my alternative no is [protected] pls solve my problem i have submit many bill everything bi clear pls help me urgently sir it's most important most urgent no for me i have facing a big problem pls try to understand pls

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Jan 9, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Dec 01, 2017

Updated by Ganesh 38 Sir idea walo ne dno reason ki vajha se parmanent deactivate kr diya h humara no [protected] so pls I hardly request you to pls help me pls solve my problem it's moat important most urgent no for me pls try to understand my situation my problem pls sir pls [protected] my alternative no h sari payment clear h 13sap 2017 ko no off ho gya tha that time tak 79 days se upar ho gai h humara no start ni hua h so pls take action pls pls pls pls

Verified Support

Dec 04, 2017

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As checked, your account has been permanently disconnected. Hence, we request you to visit to the nearest My Idea Store to check the number availability. If the same number is available then only we'll be able to assist you with the same.

Refer to the below given link for the nearest My Idea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=delhi-ncr

Regards,
Lavina

Dec 04, 2017

Updated by Ganesh 38 Sir kya humara no start ho gya h ya ho jaiga pls clear me pls sir tell me urgently sir please find my no pls sir help me pls solve my problem it's moat important most urgent no for me I have facing a big problem it's 12 years old no regarding this no [protected] and my alternative no is [protected] pls call me for any inconvenience pal help me

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Comments

savivijay

from Kottayam, Kerala

Bought SMS pack Rs.21/-, as per plan 50 local and national sms/day
but Rs. 0.50 has been deducted for first sms every day. its not mentioned any were in the plan.
why such deduction happening, without intimation?
its not good, and need reimbursement for the deduction.

Idea Cellular Customer Care's response, Dec 4, 2017

Verified Support

Dear Customer,

Apologies for the inconvenience caused. In order to resolve your concern we've raised the complaint and the SR number is 1-160152968399 and the expected completion date is 05/12/2017. Kindly be rest assured that your concern will be resolved within the given timeline.

Regards,
Lavina