[Resolved] Idea Cellular — No refund of my 1 gb 3g data which i lost due to executives mistake

Asaad

from Pune, Maharashtra

Address:	New Delhi, Delhi, 110025
Website:	www.ideacellular.com

I want to put forward my complaint with idea cellular ltd.

I recharged with rs 156 and got 1 gb 3g data. As i talked with the customer care executive of idea about full talktime, i was said that its rs 75. I recharged with rs 75 again. And lo, i lost my 1 gb 3g data and got 300 mb 2g data with rs. 75 recharge.

I said this to idea as a company, they have given me money recharge of rs 156 but what i want is my 1 gb 3g data back!!

It was all due to the mistake of the executive of idea and thus i require my benefit back, not the money recharge!!

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Aug 28, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 30, 2015

Arjun Vishwakarma's response till date problem not solve????

Verified Support

May 17, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

May 21, 2016

Idea Cellular Customer Care's response Dear Arjun Vishwakarma,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

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