[Resolved] Idea Cellular — No reply and no procedure of refund of money from idea. Evan if i submitted all the documents | |||||
On 1 october i raised a complaint about idea that bill paid twice but amout of extra bill payed is not refunded .idea customer asked me to email for any concern, but even if i emailed they are not replying or done any further procedure for refund of money. Transaction ID : HHMP[protected] Transaction Date and Time : 01102016 21:06:56 Transaction Amount : Rs. 307.00 amount deducted from bank HDFC account but bill not payed.nor refunded.it was showing as idea bill desk and only the transaction detais were required which i i given and bill payment receipt got but bill not payed.kindly solve the problem.i have made transactions of my mobon the given date but the payment deducted Kindly check this Transaction no HHMP[protected] and help me to resolve the problem.my email id is [protected]@gmail.com Was this information helpful? | |||||
Nov 26, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 24, 2016 Idea Cellular Customer Care's response Hi, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Regards, Vishal Verified Support Oct 24, 2016 Idea Cellular Customer Care's response Hi We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved. Regards, Esther Verified Support Oct 26, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate on 26th October 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Yogesh | |||||
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