[Resolved] Idea Cellular — not able to receive or make a call

[Resolved] Idea Cellular — not able to receive or make a call

A Ayush Raikwar from Indore, Madhya Pradesh

I am an idea sim user with mobile no. [protected] issued in madhya pradesh. I am unable to make a call and even receive a call and message also. This all started happening after the vodafone idea merge. I am able to use cellular internet though. I am also carrying a vodafone sim in parallel. I am having unlimited pack offer of rs.399 in idea but still i am unable to use it (Except internet). Also this is creating so much problem. Please consider my complaint and do the needful as soon as possible. Was this information helpful? No (0) Yes (0)
Oct 27, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 26, 2018 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, please be informed that your concern has been discussed and addressed. Regards, Varsha Verified Support Sep 26, 2018 Idea Cellular Customer Care's response Dear Customer, Please ignore the earlier response. As per our recent communication we have requested you to insert your Idea sim in a different handset so that you will be able to track you are getting calls on which number.If you still face the issue you can get back to us for further assistance at 198 or 12345. Regards, Varsha
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