[Resolved] Idea Cellular — not able to send message to 1900 despite repeated efforts

Manish Parate

from Delhi, Delhi

Address:

New Delhi, Delhi, 110018

Sir,
My idea no [protected]. I want to port my number to some other operator. However i am not able to send message to 1900 from my idea number. It shows the message "failed to send message. Pls review and send again." i have been sending the message multiple times. But the problem still exist. I request you to please look into this matter and resolve the same at the earliest.

Manish parate
Idea no:[protected]

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Oct 9, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our record, we've informed you that the request was raised for the mobile number portability towards the mentioned number and the same has been completed successfully.

Regards,
Prajakta