Idea Cellular — not able to send message to 1900 for porting

Idea Cellular — not able to send message to 1900 for porting

K Kalyan Chakravarthy U from Hyderabad, Telangana

I am facing lots of problems with call quality and data with Idea service provider. Sometimes there is lot of disturbance while calling someone and sometimes voice is breaking.Hence I want to port my number and trying to send SMS to 1900. However I try, I am not able to send message to 1900. The SMS to other numbers is working fine. It seems like SMS to this number is blocked intentionally by service provider. My mobile number is [protected]. I tried to call their customer care and it is not connecting. I am very disappointed with the service and want to change the other network as soon as possible. Please do the needful +1 photos Was this information helpful? No (0) Yes (0)
Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 11, 2019 Idea Cellular Customer Care's response Dear customer, We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Prajakta Sep 11, 2019 Updated by Kalyan Chakravarthy U Any time from 11 AM - 7 PM should be good with me.
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Comments

amitlogin

from Mumbai, Maharashtra

Bill amount is inappropriate
abount 300% of credit limit

amitlogin's reply, Sep 11, 2019

please send one of your representative to our address linked with this mobile number

Idea Cellular Customer Care's response, Sep 23, 2019

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.

Regards,
Prajakta

amitlogin

from Mumbai, Maharashtra

[protected]