[Resolved] Idea Cellular — not disconnect the mobile no. [protected].

Sihag Krishan

from Delhi, Delhi

Address:

New Delhi, Delhi, 110077

I have submit a telephonically request on 29th aug 2017 to disconnect my mobile no.[protected] but the company not disconnect my connection. Then i was online block the same on 1st september 2017 and also visit to idea office sec-7, dwarka, ramphalchowk, new delhi and idea office munika but they donot disconnect the same. After the completing of the month of my plan they sent a e-bill of rs.130/- for payment. Rqst instruct the company to disconnect my mobile no. [protected] and refund my security money rs.300/-.

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Oct 27, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Idea Cellular Customer Care's response Dear Customer,

We want to inform you that, your number is under process of disconnection.
For further assistance on your query for security deposit kindly call on 12345 or 198 from your Idea number.

Regards,
Nehanka