Idea Cellular — Not solving the issue and charging unnecessarily

Hi thi is asha s of mobile number [protected] which is under the name of karik kumar... I am the customer of karnataka... I have moved for 1 month to mumbai as per my job requirements... So i have activated roaming offer of 27 which was useless... Then i called customer care karnataka and was advised to recharge with 346 rs for unlimited offer, which i have done on 7th july that went completely useless by consuming all my remaining balance... At 11 pm a single lady in mumbai... Without a sufficient balance couldn't get the cab...
And was totally pissed of by the customer service of karnataka with names called pradeep and jhansi... Told them to connect to their supervisor... Had kept my call for more than 12 minutes and have cut the call... I really want to raise my voice on this issue seriously... Being an educated and self employed lady if i am facing such an issue then what is the service offered by this idea... I am going to change my service as soon as possible
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