[Resolved] Idea Cellular — On line recharge not restored

Sanikaswati

from Bengaluru, Karnataka

Address:	North Goa, Goa, 403107
Website:	idea

Dear Sir,

Mob [protected]
I have paid my bill of INR 132 for which I also have the receipt as given under . My service is not restored even after two days. Idea didn't even respond to my latest mail . On Line Recharge amount getting successful.Details as under

Thank You! for transacting with Idea

Reference No.HCND[protected]
Idea Number:[protected]
Transaction date:[protected]:11:09
Amount:Rs.132.00

Your transaction is successful and the recharge is being processed.
Your reference number is HCND[protected]. You will receive an SMS on your mobile confirming the status of recharge.

In case the recharge is unsuccessful, the amount paid by you for this transaction would be credited to the same account from which you have made the payment within 7 working days.

So, please do the needful as early as possible.

Regards,

Devanand

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Feb 14, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2017

Idea Cellular Customer Care's response Hi Swati,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Abhijit

Verified Support

Jan 14, 2017

Idea Cellular Customer Care's response Hi Swati,

As per your telecom with our customer service associate on 14th January 2017 we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Naushad