Idea Cellular — one month back cleared the bill and requested for disconnecting the connection

Address:	560047
Website:	www.ideacellular.com

So its mohammed arif here, i was using idea cellular postpaid was paying all the bill amount before the billing cycle.

So 3 months back i had lost my idea sim card which i was using for idea 4g lte smart wifi router..

The very next month of the day i lost my sim.. I went to idea outlet opposite to gopalan mall, bannerghatta road. I informed all my scenarios about loosing of my sim and i wanted to block and disconnect the connection.
One of the person over there informed me that, if your sim is lost no problem, your sim card will not be having the internet connection, and it will deactivated. You can just leave it like that only.. It will automatically disconnected.

So after that for my course of java i went out to hyderabad..

After 3 month i was back from there and i got a call from idea saying your balance of bill should be paid.. I told them am no more using the network and it is lost 3 months back.. Still she argued.. Then i got a number mr, suresh @ [protected] to contact. So i contacted him on june 28th of 2017 and told my issues.. And i told him that my sim was lost and why for no reason you are charging me, he told me to pay in any cost, i told am student still i dont have that much of money, so he suggested me that i'll reduce the money rs.2670.. So he finally told to pay rs.1500 to disconnect the connection.. So i paid 1500 through paytm and called him to confirm the disconnection of my network, he told its already disconnected. But i dint get any confirm message of disconnection, so called once again to confirm, so he told its disconnected rest of the amount is waved off..

But, today.. (07/25/2017) another person called from idea saying that there's due on your idea bill amount. I told him that i already paid the amount and its already disconnected. Still he dint understand.

So i called the same person mr. Suresh @ [protected] to ask about this.. Called more than 7 to 8 times, he dint attend the call..

So i just want to raise a complaint on idea cellular..

If they do same thing to all the customers like this after paying the amount..
Then its a fraud activity..

I want strictly action to be taken on employers like suresh ([protected])

Kindly respond on my complaint..

Contact# [protected]

Mail-id # [protected]@gmail.com