[Resolved]  Idea Cellular — online recharge failed (idea cellular website)

I tried to recharge using official idea website. The recharge of amount 357₹
The transaction is completed status from bank but website shows recharge is failed and the recharge is not received to the phone number. So please refund the amount as early as possible on the bank account.

Mobile number [protected]
Thank you for using your sbi debit card 51xxxxx88 for a purchase worth rs357.0 on pos idea at idea txn# jt[protected].
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Sep 12, 2017
Complaint marked as Resolved 
Done
Idea Cellular customer support has been notified about the posted complaint.
Sep 12, 2017
Updated by Suraj Khade
Here is the screenshot of the failed to recharge page

Verified Support
Sep 12, 2017
Idea Cellular Customer Care's response
Hi Suraj,

We would inform that recharge is been done and benefits are availed according to recharge.

Regards,
Meeta
Sep 13, 2017
Updated by Suraj Khade
Thanks
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