[Resolved] Idea Cellular — online recharge through idea cellular site not credited in my mobile number | |
Dear sir I have recharged my idea number [protected] through net banking via idea cellular website -https://care.ideacellular.com/wps/portal/account/online-recharge. amount of rs.398 debited from by account at 9:32 am dt-16.10.18 but my mobile was not recharged. Plz revert me within 24 hours otherwise i will move to consumer forum. Details of payment is enclosed in photo Was this information helpful? | |
Nov 23, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 19, 2018 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we would like to inform you that the amount will be refunded to account within 7 working days. However, if the same does not get credited, do let us know. We will assist you accordingly. Regards, Prajakta | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Apologies for the inconvenience caused. Kindly share your idea contact number in which the issue is persisting and along with your alternate contact number to assist you further.
Regards,
Prajakta