[Resolved] Idea Cellular — over usage charges

hiren18

from Pune, Maharashtra

Address:

411021

Hi, my bill has overusage charges of Rs.500 on top of the extra data usage thats already charged. There was no such mention on such overusage charge in the plan (attached). Despite several calls to customer care no one was able to explain why such charges are applied. Instead idea keep calling for bill payment without explanation.

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Sep 8, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, you've confirmed that your concern has been resolved as you have cleared the dues of Rs.833.64/- as on 26/06/18.

Regards,
Neha