[Resolved] Idea Cellular — plan recharge

Krishna Bandi

from Nagpur, Maharashtra

Address:

Pune, Maharashtra, 411002

I have recharged with 497. Was informed that i will get unlimited calling and 1gb data every day but after 28 days my internet and outgoing calls are stopped. Customer care guy told me to recharge with any small amount and service will resume next day. No luck in getting the issue fixed and cant reach out to customer care now since 2 days. Seems like most of idea customers are in trouble:)

Was this information helpful?

No (0)

Yes (0)

Sep 1, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2017

Idea Cellular Customer Care's response Dear Customer,
As details checked, we would like to inform you that as per the offer, benefits have been provided to you.
For any further assistance you can write us back at [protected]@idea.adityabirla.com or can call us on 12345 or 198.
Regards,
Rajat.