[Resolved] Idea Cellular — Poor Internet Service Since 2 years.

Vamshi kandakatla

from Delhi, Delhi

Address:

560066

Hi Reader,

With lots of pain im writing this to tell that idea has poor internet service in Bengaluru - ITPL to Marathahalli Regions. Im residing here since 2 years. I never ever got a good speed of 4G internet- I raised several complaints and reached your helpdesk. No one responded properly. instead several times the reply was very rude.
I strongly say NO! to people - So far Vodafone and Airtel and Latest JIO serves better Internet service than you guys... !

A BIG NO TO IDEA INTERNET- in Karnataka.

Fed up asking you guys. Using IDEA only for making calls. A serious NO to people who are looking for connections with good internet. Buy JIO or vodafone in these regions.

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Jun 11, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2017

Idea Cellular Customer Care's response Dear Vamshi,

We are sorry for the unpleasant experience with our services. We understand how you feel about this and also noted your contact details for better assistance.

Regards,
Vicky

Verified Support

May 02, 2017

Idea Cellular Customer Care's response Dear Vamshi,

We wish to affirm that your concern has been acknowledged and complaint for Data Speed issue has been initiated with us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Chetan

Verified Support

May 10, 2017

Idea Cellular Customer Care's response Dear Vamshi,

As per your telecon with our customer service associate on 8th May'17 we wish to affirm that your aforesaid concern has been discussed and Resolution has been Communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Chetan

Jun 12, 2017

Updated by Vamshi kandakatla you people havent resolved the issue - you took my alternative number and did nothing ...

and you ask us to call 198 or some other numbers, who have no knowledge of what i was going through.

how many times this is happening check my complaints in your online portal