[Resolved] Idea Cellular — poor uploading speed, please fix this

avneez

from Kanth, Uttar Pradesh

Address:

800020

My idea 3g net is giving awesome downloading speed but whenever i try to upload something on you tube and send videos on whatsapp, uploading speed get reduced to 40kbps to 0kbps and it doesn't go on. I even try to get support from idea customer care, but they say they can't do anything on this. What can i possibly do? I am tired of same poor uploading speed.

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Feb 25, 2018

Complaint marked as Resolved

They called me after 4, 5 days of complaint and asked me about my problem in detail. I told them my problem regarding my issue and after 1 day they called me back they will look in to any solution that can be possible. After few days, my uploading and network speed got better. They called again asking about my problem resolved or not and I agreed with satisfaction.

Idea Cellular customer support has been notified about the posted complaint.

Jan 08, 2018

Updated by avneez It's happening all the time from 2 weeks. When I first recharged my Idea 3g net with daily 1GB pack, first day uploading speed was upto 500kbps but from next day, it drastically get reduced to 0kbps. That's the problem, I am having many difficulties in uploading videos on YouTube and sending on whatsapp.

Verified Support

Jan 27, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we have raised the complaint for the same under ref. no.[protected] and you shall hear on the same till 31/01/2018.

Regards,
Lavina