[Resolved] Idea Cellular — port code

nsinghchd

Address:

Sector 25, Panchkula, Haryana, 134116

Hi. I am not get my current operator’s services. Very poor services. Not able to port out too. Trying since december 2019. Spoke to customer care several time but issue was not resolved. Rude executives. Earlier they told that porting code will be available by 10th january 2020 after 12:00am. Then 13th january 2020 after 12:00am then 14th january 2020 after 12:00am then 15 th january 2020 after12:00am. But still not able to port out. The only message i receive is “upc cannot be generated as the mobile number is not configured. Please contact your service provider “. Please help as no network or data services.

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Feb 19, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jan 17, 2020

Updated by nsinghchd Hi . I am not able to get my current operator’s services . Very poor services. Not able to port out too . Trying since December 2019. Spoke to customer care several times but issue was not resolved . Rude executives . Earlier they told that porting code will be available by 10th January 2020 after 12:00am . Then 13th January 2020 after 12:00am then 14th January 2020 after 12:00am then 15 th January 2020 after12:00am . But still not able to port out . The only message I receive is “UPC cannot be generated as the mobile number is not configured.Please contact your service provider “ . Please help as no network or data services are available properly

Verified Support

Jan 19, 2020

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.

Regards,
Prajakta